What This Policy Covers and Why
jdarulfc888 collects personal information when you register an account, make a deposit through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, contact our support team, or browse the lobby on your mobile device. The data we hold falls into three categories: identity details you provide
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at registration (name, contact number, email), transaction records tied to your account wallet, and technical signals from your device and browser session such as IP address and session timestamps. We use this information to verify your account, process withdrawals, detect unusual login activity, and respond to
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your support requests. We do not sell your personal data to third parties. Where we share data with payment processors — for example, to route a Boost or Maybank2u transaction — that sharing is limited to what the processor needs to complete the transfer. Your data
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is stored on servers with SSL encryption applied at rest and in transit. Retention periods follow applicable local law; where law permits, we keep transaction records for as long as your account remains active and for a period after closure as required by financial recordkeeping obligations.
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Access to your stored data is available on request through our support channel, and eligibility for data deletion depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.